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Talent Management Programs Specialist (Hybrid)

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Date: Mar 1, 2023

Location: Toronto, ON, CA

Company: Softchoice

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 


We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 

The impact you will have:


The Talent Management Program Specialist (TMPS) is a subject matter expert who will guide full-cycle talent management leading practices to ensure Softchoice has and develops the talent it needs to optimize organizational performance. 


As an engaged member of the People and Culture team, this individual will foster collaborative and positive team member experiences; align with business strategy and priorities and strengthen our ability to engage and develop our people building organizational agility. 


A programmatic focused role, the Talent Management Programs Specialist will help to drive and support programs that include agile performance management, talent review and succession planning, and talent engagement. The successful candidate is a confident, results oriented “roll up your sleeves & get it done” teammate who loves a challenge and being part of a dynamic team!


What you'll do:


  • In close partnership with our Manager, Talent Management Programs, you will guide and execute the delivery of programs and processes that power our people-centered, fast-paced, high-performance culture.
  • Manage end-to-end goal setting, performance and talent review and succession planning processes and identify process optimization opportunities.
  • Execute employee engagement and lifecycle surveys including compilation of our Great Places to Work culture audit submission
  • Lead, train, and collaborate with our Employee Experience Team to ensure support on all talent management (TM) programs and processes including technical support for systems.
  • Develop TM communication plans and drafts partnering with our Communications Team to support programmatic company-wide messaging.
  • Identify and monitor key success metrics for TM programs.
  • Execute front-end HRIS activities supporting TM processes and engage with our HRIS Team to troubleshoot and resolve any technical issues.
  • Create and augment a full portfolio of training sessions, materials and job aids as well as deliver portfolio focused training for our onboarding program. 
  • Liaise with team members, leaders and program stakeholders, at all levels of the organization delivering a positive employee experience.


What you'll bring to the table:


  • The most critical skill required is a deep understanding of how to engage, develop, and retain talent; if you are missing any of the requirements above but solidly meet this critical skill, please do not hesitate to apply
  • 3-5 years progressive human resources experience in talent management and/or employee experience in a fast-paced work environment 
  • Certified Human Resources Practitioner (CHRP) designation an asset
  • Familiarity with training content development and delivery
  • Versed on industry trends and best practices in talent management
  • Advanced proficiency with Microsoft Office suite & and HR systems (Success Factors)
  • Strong project management and time management skills; detail oriented
  • Excellent communication & self-management skills

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why people love working here:


  • We offer hybrid and remote working opportunities.

  • Comprehensive benefits from day one of employment.

  • We offer meaningful work and opportunities for career growth.

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

  • We offer an opportunity to build and grow a career in the technology industry.

  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.

  • Softchoice has been certified as a Great Place to Work in the United States for several years.

  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.  

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.


Job Requisition ID: 4754