Sr. Technical Architect

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you'll have:

The Senior Technical Architect is a trusted advisor and subject-matter expert who helps clients modernize their security posture through strategic solution design, technical leadership, and consultative engagement. In this role, you will lead complex technical conversations, design scalable architectures aligned to client requirements, and drive successful outcomes across the sales cycle. You will work closely with sales teams to elevate security awareness, support opportunity development, and ensure customers adopt the security frameworks and technologies required to protect and transform their business.

What you'll do:

Strategic Architecture & Solution Design

• Lead security transformation initiatives by designing modern architectures leveraging industry-leading technologies and frameworks.
• Develop complete, scalable solution designs including BOMs, architecture diagrams, and integration recommendations.
• Conduct technical discovery, assessments, and requirement-gathering with customers to ensure solution fit and desired business outcomes.

Sales Alignment & Technical Leadership

• Serve as a senior technical resource within security-focused sales pursuits, providing deep expertise during customer meetings, demos, workshops, and evaluations.
• Educate and enable sales teams on security concepts, trends, and strategic solution areas to help identify and qualify new opportunities.
• Collaborate with internal sales, solution teams, and delivery functions to support end-to-end opportunity development and close cycles.

Customer Engagement & Support

• Deliver high-quality customer experiences while meeting expectations for responsiveness, technical accuracy, and professionalism.
• Provide advisory guidance to customers across key security domains, evolving their understanding of risk, architecture, and best practices.
• Lead customer discussions related to design decisions, implementation best practices, and roadmap planning.

Business & Services Contribution

• Drive business outcomes through increased security solution attach rates and high-quality presales execution.
• Author Statements of Work (SOWs) for Softchoice Services, ensuring clarity, feasibility, and alignment with customer needs.
• Identify and recommend process improvements that enhance presales efficiency and cross-functional collaboration.
• Scale your impact by contributing reusable content, frameworks, and methodology that raise the capability of the broader team

What you'll bring to the table:

Required

• 2–4+ years of customer-facing technical presales or solution architecture experience focusing on cybersecurity.
• Deep understanding of modern security architectures, frameworks, and vendor ecosystems.
• Strong technical experience with leading security vendors (e.g., Palo Alto Networks, Fortinet, CrowdStrike, Microsoft Security, etc.).
• Current technical certifications strongly preferred — include current and past certifications in your application.
• Demonstrated ability to independently lead the technical components of a sales cycle while managing customer expectations and partnering with account teams.
• Excellent cross-functional collaboration skills and experience working in a team-selling environment.
• Strong analytical, interpersonal, and communication skills with the ability to translate technical concepts for various audiences.
• Proven ability to create high-quality technical documentation with attention to detail.
• Ability to balance technical depth with business acumen and opportunity development.
• Commitment to exceptional customer service and building strong, trusted relationships.
• Ability to thrive in a fast-paced, evolving environment.

Preferred

• Experience working for a technology reseller, systems integrator, or security manufacturer.
• University degree or college diploma in a related field.

Other Requirements

• Ability to travel up to 25%

Compensation:

Corporate/Pay Mix: A reasonable estimate of the current OTE pay range for this position in Ontario is $98,250- $131,000.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7276 

EoE/M/F/Vet/Disability  

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