Sr. Microsoft PreSales Product Specialist- Workplace

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

You love to solve customer challenges.

You love helping customers on their digital journey, promoting the adoption of public cloud technology to help drive business outcomes. You are the product subject matter expert, passionate about helping customers solve challenges through the delivery of ongoing solutions that reduce risk and manage costs.

As a Sr Microsoft Presales Product Specialist, you will not only provide leadership and guidance to a team of Microsoft Product Presales Specialists but also take on additional responsibilities to ensure the strategic success and growth of Microsoft. Collaborating closely with the Microsoft Program Manager, you will play a pivotal role in driving sales growth, enhancing customer engagement, and strengthening the partnership with Microsoft. Your advanced expertise and leadership capabilities will be instrumental in shaping and executing high-impact strategies.

What you’ll do:

• Team Development and Mentoring: Coach and mentor Microsoft Product Presales Specialists to enhance their skills, capabilities, and performance. Provide ongoing feedback, support, and guidance to foster a culture of continuous learning and growth.
• Thought Leadership and Evangelism: Establish yourself as a trusted advisor and thought leader through participation in events, Customer Immersion Experiences (CIEs), and thought leadership initiatives. Elevate the profile of Softchoice as a leading Microsoft partner.
• Tailored Product Strategies: Collaborate with internal and external stakeholders, including customers and sales teams, to tailor product strategies that drive revenue growth and enhance customer adoption of Microsoft Workplace solutions.
• Advanced Sales Support: Provide escalated Presales support to address complex customer inquiries, develop customized solutions, and overcome technical challenges, leveraging your deep understanding of Microsoft products.
• Strategic Partnership: Foster and maintain strong relationships with Microsoft, acting as a liaison to ensure alignment of strategies, access to resources, and support for sales initiatives.
• Strategic Account Planning: Collaborate with Sales to develop and execute strategic account plans for key SMC Accounts, identifying growth opportunities, addressing challenges, and driving long-term customer success.
• Cross-functional Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, and Services to ensure alignment of sales strategies with broader organizational goals.
• Customer Success Advocacy: Customer-facing, advocate for the success of customers by ensuring their needs are understood, their challenges are addressed, and their expectations are met or exceeded throughout the sales lifecycle.

What you'll bring to the table:

• A deep understanding of Microsoft 365 with strong technical proficiency.
• 5-7+ years of technology-related sales or product consulting role (Microsoft products required).
• Microsoft Certifications in the following: MS-900: Microsoft 365 Fundamentals, SC-900: Security, Compliance & Identity Fundaments, SC-400: Administering Information Protection and Compliance in Microsoft 365, AI-900: Microsoft Azure AI Fundamentals, MS 500: Microsoft 365 Security Administration, AZ-900: Azure Fundamental, and PL-900: Power Platform Fundamentals.
• Leadership Experience: Demonstrated experience in a leadership or supervisory role, with a track record of effectively managing and developing high-performing teams.
• Strategic Planning and Execution: Proven ability to develop and execute strategic initiatives, drive organizational change, and achieve measurable business results.
• Cross-functional Collaboration: Strong collaboration skills with the ability to work effectively across multiple functions and departments to achieve common goals and objectives.
• Consultative Selling Skills: Proven ability to engage in consultative selling, understanding customer pain points, and positioning Microsoft products as solutions to those challenges.
• Adaptability: Ability to adapt quickly to changes in technology, industry trends, and product updates, ensuring continued relevance and expertise in Microsoft solutions.
• Presentation and communication skills: Ability to understand and articulate complex technical concepts to both technical and non-technical audiences.
• Strategic thinking & execution: Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships.
• Bilingual preferred (French & English)

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6980
EoE/Vet/Disability