Sr. Manager, Partner Solutions

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture.

In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.

Softchoice works with many IT service providers who specialize in services that are outside of our in-house competencies, so we can deliver complete solutions to our customers. In this role you will lead the Partner Solutions team who are responsible for building and managing our partner ecosystem and supporting Sales and customers with solutions delivered by our partners. Primary responsibilities include development of Partner relationships across the organization, identification and nurturing of strategic alliances, sales enablement across sales roles for go to market solutions, and performance management/mentorship of all direct reports.

What you'll do:

• Make recommendations & execute initiatives that maximize profitability, improve operational efficiency, and deliver sales results through partner execution
• Direct engagement with Sales, customers, and partners
• Identify and capitalize on market trends that will accelerate growth and differentiate offerings in the marketplace with professional services not delivered in house
• Collaborate with relevant stakeholders to develop effective GTM solutions with key vendors
• Develop relationships with Sales leaders in markets to support the partner strategy for each region
• Act as point of escalation for all partner related satisfaction issues
• Develop and deliver relevant training to Sales to improve their effectiveness in selling partner related solutions
• Provide regular coaching and mentorship to all direct reports
• Manage performance and professional development of team members
• Collaborate with category peers to develop, refine, and maintain a common management process
• Identify opportunities and create strategies with internal teams around execution
• On boarding of new partners with contract and price negotiation
• Developing and maintaining a consolidated national partner catalog
• Responsible for the full life cycle of partner engagement including ITLS and Partner Engagement
• Manage and grow the North American Partner Solutions revenue and margin plan

What you'll bring to the table:

• Post-Secondary Degree in Business and/or equivalent work experience
• 10+ years of business­to­business sales and marketing experience
• Must have work experience in sales industry (technology reseller and channel experience an asset)
• Demonstrated ability to guide cross departmental collaboration on initiatives
• Experience developing and communicating strategy to various stakeholders
• Strong MS Office – specifically intermediate proficiency with PowerPoint and Excel
• Creative and strategic thinker with strong presentation experience
• Demonstrable experience in direct sales and indirect sales (business development)
• Must be technically proficient
• Managerial experience an asset

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6630
EoE/M/F/Vet/Disability  

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