Sr. Analyst, Credit

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

Responsible for the fundamental execution of SCC’s credit policy. Oversee Customers/teams in the Regions you are aligned to focusing on credit investigations, new account onboarding and financial analysis with scope being to balance our risk exposure while increasing Sales.

This role is hybrid with the expectation of working in the Toronto office 2-3 times per month.

What you’ll do:

• KPI Accountability – Regular review and analysis of Credit lines and terms within your dedicated region/portfolio, maintenance metrics for accuracy, speed, productivity of direct reports
  
  • Work/help manage onboarding of new customers that align to your region
  • Ensure all requests (credit holds, credit checks, extended terms) are dispensed /actioned accurately, professionally and in a timely manner
  • Effectively assess risk and ensure sound credit decisions are made (ensuring you/your team are updating SAP with all required information)
  • Work Credit cases in SFDC aligned to your region
  • Ability to assume/perform requests during peak periods and properly load balance with rest of credit team
  • Excellent attention to detail and quickly identifies areas of risk
  • Action escalations as required
  • Provide reporting and perform productivity analysis when requested
  • Work with AR as needed to revolve delinquent accounts
  • Identify high risk industries/accounts and make recommendations to leadership
  • Build relationships with your Sales leaders attending team meetings, calls when required
  • Take Credit lead on Customer calls when required
  • Identify and help manage customers that have filed Bankruptcy  
  • Make quality decisions within established turnaround times
  • Communicate with Sales on rejected or conditional orders
  • Up to $500K Credit limit authority
  • Develop deep knowledge of all that is required for our role (by navigating operational areas /job shadow) and guide more junior team members
  • Taking the lead in scheduling training for new hires as required
  • Assist with coverage of other regions as needed
• Process Improvements/Project Participation:
  
  • Participate in projects, risk related as required
  • Involved in special projects as required
  • Make recommendations for process improvements in problem areas

What you’ll bring to the table:

• 7+ years of B2B credit experience required
• SAP experience is an asset
• Salesforce experience is an asset
• Power BI experience is an asset
• Bilingualism in English and French is a nice to have
• Intermediate Excel experience is required
• Ability to analyze financial statements and ratios to make recommendations to management
• Excellent analytic and problem- solving capabilities, attention to detail
• Excellent communication and interpersonal skills
• Proven capability for multitasking and handling of high demand/volume requests
• Ability to support and take the lead on business coverage requirements (later shifts/ rotating midnight coverage on month ends & statutory holiday coverage)
• Quickly learning the risks associated with the numerous products we sell to ensure sound credit decisions can be made (long term contracts)
• Very strong organization and process skills including ability to organize hard and soft copy information, and develop and document processes and procedures
• Demonstrated leadership and initiative skills
• Minimum education – university/college degree (Accounting designation, post graduate degree in business an asset) and or/Certified Credit Professional Designation through Canadian Credit Institute

Compensation:

A reasonable estimate of the current base pay range for this position is $69,000 - $93,000 CAD annually and 8% as target incentives. 

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. 

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: 

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program 
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance 
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave 
• Additional Perks: Employee Discount Program 

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7371 

EoE/M/F/Vet/Disability  

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