Specialist, MDF Operations

Why you’ll love Softchoice:

 At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

 As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have:

As a master of vendor Marketing Development Funds (MDF) and rebate claiming processes and tools, you will manage all financial and operational aspects of Softchoice’s vendor investments for a specific set of vendors. 

In this role you will develop and maintain operational relationships with your specific set of vendors and operate under strict financial policies. 

This role is hybrid with the expectation of working in the Toronto office once a week.

What you’ll do:

• Manage and master vendor MDF (Marketing Development Funds) and rebate claiming processes/tools.
• Perform precise monthly MDF reconciliation and submit billing to Finance on time.
• Reconcile all vendor rebate programs tied to sales (customer‑specific and product‑line).
• Ensure compliance with all vendor contract POP (Proof of Performance) and reporting requirements.
• Document and manage all vendor funding and rebate program requirements.
• Support program administration and operational management for assigned vendors.
• Serve as the single point of contact for Finance regarding vendor funding questions.
• Support creation of activity and budget plans with MDF/financial policy insights.
• Contribute to MDF program strategy, identifying opportunities to improve process efficiency and vendor fund utilization.
• Serve as direct contact for vendor reps in Channel, Marketing, and Finance.
• Manage end‑to‑end vendor funding processes (contracts, approvals, portals, etc.).
• Gather project details and create MDF projects.
• Collect and coordinate all POP requirements from program owners.
• Support MDF revenue forecast modeling.
• Responsible for inbox management on general support inquires.
• Lead vendor on-boarding, including portal set-up, process orientation, and ongoing support for new partners.
• Develop training guides/manuals for specific vendor processes for training/back‑up support.
• Proactively identify opportunities to enhance the overall partner experience, streamlining touchpoints across vendor programs.

What you’ll bring to the table:

• 3-5 years of experience within finance and/or operations.
• Intermediate Excel experience required.
• Strong financial acumen or financial-focused degree.
• Understanding of commercial IT hardware/software market is an asset.
• Excellent analytical, communication, and problem‑solving skills.
• Creative and strategic thinker.
• Bachelor’s degree or equivalent required. 

Compensation:

A reasonable estimate of the current base pay range for this position in Toronto is $62,000 to $74,000,annually + 8% as target incentives. 

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. 

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: 

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program 
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance 
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave 
• Additional Perks: Employee Discount Program 

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
• Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7698 

EoE/M/F/Vet/Disability  

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