Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

Position Overview

As a Licensing Analyst, you will play a crucial role in supporting a vast of analysis activities for the Microsoft Licensing and Operations department, including but not limited to producing and maintaining key documentation that supports the Microsoft Licensing Operations team, the Microsoft Sales Specialists, and management in quoting programs, improving processes, providing cost analyses, and tracking KPIs. You will assist in building and updating Excel workbooks to illustrate licensing and spend to date for Microsoft Licensing Programs and CSP.

The Impact you will have:

• Support the Microsoft analyst team with fee booking and billing processes.
• Assist the team with QA testing for process improvement projects
• Build and update Excel workbooks for Microsoft Licensing Programs and CSP.
• Provide accurate and timely reports on volume licensing products, usage, and pricing.
• Utilize Excel techniques to improve templates continuously.
• Compile customer purchase histories and present data using Microsoft Systems.
• Identify reporting issues or anomalies and collaborate with the MSS team to present information effectively.
• Provide monthly KPI analysis and updates to all pricing tools.
• Keep all template documents current.
• Train MSS field team on workbook and cost analysis documents.

What you will bring:

• Skilled in Excel, with knowledge of formulas such as SUMIFS, COUNTIFS, and various lookup functions.

• Experience with Macros is required to support Excel activities.
• Experience in VBA, Microsoft Power Apps, Power Automate, or similar automation tools is a bonus
• Comfortable with providing detailed accurate information to support clarity and compliance.
• Able to problem-solve and take ownership of issues and drive them to resolution.
• Ability to prioritize by handling a queue of requests and work well under pressure.
• High attention to detail.
• Able to work in a constantly evolving environment.
• High level of commitment to exceptional customer service.
• Resourceful and able to recognize when to escalate issues or solve them with help from peers and colleagues.

• Previous work experience within the Microsoft ecosystem is preferred.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6595
EoE/M/F/Vet/Disability  

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