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Project Manager

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Date: Jul 15, 2021

Location: Toronto, ON, CA, M6K 3H7

Company: Softchoice

Why you’ll love Softchoice: 


We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible. 


We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 


The impact you will have: 


As a Project Manager in our Professional Services organization, you will be managing a portfolio of customer projects delivered by our team of Engineers and by other organizations within our partner community. These projects may include various technologies from Microsoft, AWS, Google, Cisco, and other providers of cloud and datacenter solutions. 


What you’ll do:  


  • Represent Softchoice as a key player in the delivery of Professional Services projects. 
  • Review SOW’s and provide feedback to presales teams. 
  • Ensure quality services are delivered to our customers and perform risk remediation and issue resolution. 
  • Develop and present reports to project teams and customers. 
  • Ensure all appropriate contracts are in place between Softchoice, our customers, and outside partners. 
  • Obtain and provide valuable feedback through Lessons Learned sessions to delivery and presales teams. 


What you’ll bring to the table: 


  • Are comfortable with following Project Management standards as defined by Project Management Institute (PMI). 
  • Lead project teams through the delivery of IT infrastructure projects for our customers. 
  • Develop & maintain project documentation, which may include: charters, WBS, risk logs, stakeholder registers, schedules, measures of success, project plans, weekly status reports, issue tracking/escalation/resolution, and financial tracking/forecasting. 
  • Organize and facilitate project requirement sessions. 
  • Track and report project budgets internally and to our customers. 
  • Facilitate team meetings and work sessions. 
  • Communicate regularly in accordance with defined communication plans. 
  • Ability to manage multiple projects in a dynamic environment.
  • Strong ability to identify, understand and communicate business needs for technical projects to a non-technical audience. 
  • Strong analytical skills. 
  • Strong influential skills. 
  • Excellent written and verbal communication skills. 
  • Ability to escalate issues to senior management. 
  • Ability to identify and manage a Project critical path. 
  • Proficiency with MS Office Suit (Word, Excel and PowerPoint) and MS Project. 
  • A strong client focus and relationship management skills. 
  • Strong influencing and leadership skills. 
  • Practical knowledge of services delivery and IT consulting. 
  • Effective presentation and facilitation skills. 
  • Ability to grasp technical concepts quickly. 
  • Strong time management skills. 
  • Flexibility to travel (Approximately 20%). 
  • Ability to work occasional evenings and weekends to meet project deadlines. 
  • 5+ years of related work experience in professional services or consulting environment. 
  • 3+ years of formal Project Management experience. 
  • PMI PMP Certification. 
  • Experience with the integration and deployment of Microsoft, Cisco, and datacenter implementation. For example, Exchange or O365 deployment projects. Cisco voice, networking, wireless projects. Datacenter transformations, migrations, moves. 
  • Experience leading cross-functional projects leveraging project methodology as defined by PMI. 
  •  Post Secondary education preferred. 


Why people love working here: 


  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years. 
  • Softchoice has been certified as a Great Place to Work in the United States for several years. 
  • We offer meaningful work and opportunities for career growth. 
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice. 
  • We offer an opportunity to build a career in the technology industry. 
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization. 

Inclusion & equal opportunity employment: 

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. 
Require an accommodation? We are ready to help: 
We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to work with you to best meet your needs. 
Our commitment to your experience: 


We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same. 


Before you start with us, we will conduct a criminal record check, verify your education and check your references.: 


When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time. 

Mid-Senior Level