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Master Data Associate, Softchoice Contracts

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Date: Sep 1, 2021

Location: Toronto, ON, CA, M6K 3H7 Montreal, Quebec, CA, H3K 1G6

Company: Softchoice

Why You’ll Love Softchoice: 


At Softchoice, our purpose is to unleash the potential of people and technology.  


Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness, where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone, to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities. 


The impact you will have:


As a Master Data Associate for Softchoice Agreements, you will work directly with Softchoice business functions and stakeholders to promote consistency, quality, integrity and standardization of SC Agreements in Salesforce and associated systems. Your focus will be on creating and updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality requirements. You will also be engaged in supporting various aspects of the Master Data team’s operations including master data request process improvements, data incident management and data quality monitoring.   


What you'll do:


  • Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements.
  • Create and update SC Agreements in Salesforce.
  • Assess impacts of master data changes to downstream systems and business processes.
  • Assess the validity of inbound requests against established policy and guidelines.
  • Participate in the development and documentation of data maintenance processes.
  • Maintain clear and up-to-date statuses on requests and incidents.
  • Maintain open lines of communication with requestors.
  • Evaluate systems and processes to improve master data creation efficiency and accuracy.

What you’ll bring to the table: 


  • Post-secondary Degree or Diploma.
  • 2+ years of related experience in master data management and data quality management.
  • Demonstrated analytical skills and comfort/experience working with data.
  • Advanced proficiency in Microsoft Excel.
  • Data collection and manipulation experience.
  • Good understanding of Softchoice business processes and data requirements.
  • Hands-on experience working with master data in Salesforce, SAP or similar ERP system.
  • Volume Licensing experience preferred.
  • Excellent interpersonal, communication, organizational and time management skills.
  • A high level of professionalism and ability to work under pressure (with deadlines and multiple stakeholders).


Why people love working here: 

  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years. 

  • Softchoice has been certified as a Great Place to Work in the United States for several years. 

  • We offer meaningful work and opportunities for career growth. 

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice. 

  • We offer an opportunity to build a career in the technology industry. 

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization. 


Inclusion & equal opportunity employment: 

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. 


Require an accommodation? We are ready to help: 


We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to work with you to best meet your needs. 


Our commitment to your experience: 

We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same. 

Before you start with us, we will conduct a criminal record check, verify your education and check your references. 

When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.