Manager, Cisco Presales
Date: Oct 10, 2025
Location: Toronto, ON, CA
Company: Softchoice
Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
The impact you will have:
You understand the competitive landscape of the Cisco industry and develop campaign and activity solutions that scale the growth of new customers and projects through your team covering a broad geography of customers.
The Cisco Presales Manager is responsible our North American Cisco Technical Architect team. This individual is directly responsible for ensuring our Cisco Pre-Sales team of TAs are effective in their roles to reflect our strategic priorities as a company to achieve our financial objectives. This role will also be responsible for the team’s interaction and interoperability with other peer Business Development teams and segments of the organization such as Sales and Marketing. This role will require strong people management and analytical skills for reviewing the business and suggesting new strategies to enhance how the TAs operate.
Reporting to the Director of Cisco Business Development, you will be responsible for the day to day management of team activities, design and execution of growth strategies in territory and working closely with Sales leaders across the region.
What you'll do:
- Being responsible for recruiting, developing and managing a team of Cisco Technical Architects
- Ongoing mentoring and development of Cisco Technical Architects; re-enforcing best practice across the team
- Aligning to standardized pre-sales processes and to ensure processes in place are effective
- Identifying areas to improve efficiency and effectiveness of internal pre-sales processes with respect to sales and supply chain teams
- Acting as a Softchoice Cisco brand ambassador
- Being responsible for Softchoice sales of Cisco products and services within the business area
- Creating/building relationships with Cisco and key Cisco partners, especially at the national and regional level
- Collaborating with Partner Marketing & the Vendor Engagement Manager to create/propose marketing plans, initiatives, incentives and campaigns to drive Cisco brand awareness and revenue
- Providing Cisco support for Softchoice sales organizations
- Planning/conducting executive and sales presentations to customers, the Cisco community, and to the Softchoice sales organization
- Supporting direct reports by participating and leading in client meetings and engaging other corporate resources as required
- Directly supporting customers as required, such as dealing with escalations and complex solutions.
- Adopting new Cisco initiatives and programs pro-actively and act as Cisco subject matter expert
- Refining processes and tools as needed
What you'll bring to the table:
- Minimum 3 to 5 years management experience
- Must possess experience in the technology industry; sales experience preferred
- Must possess a high degree of Cisco product and pricing programs knowledge
- Knowledge of Softchoice’s Keystone managed services offerings preferred but not required
- Strong MS Office required
- Strategic thinker with strong desire to develop a Team
- You exhibit strong critical thinking, innovation and leadership skills.
- Your key traits are passion, creativity, initiative, collaboration and the ability to motivate and innovate.
- You are comfortable working in a fast paced, changing environment and possess extraordinary leadership skills.
- Minimum Education: Bachelor’s Degree and/or equivalent work experience, preferred
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You’ll Love Working Here:
- The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- Flexibility: Plan your workdays in a way that suits you best
- Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
- Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
- Competitive Benefits: Benefit from competitive perks that start on day one
Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.
Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
Job Requisition ID: 6986
EoE/Vet/Disability
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