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Manager, Credit

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Date: May 27, 2021

Location: Toronto, ON, CA, M6K 3H7

Company: Softchoice

Why you’ll love Softchoice: 
We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible. 
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 


The impact you will have: 


As our Manager, Credit, you will be responsible for the fundamental execution of SCC’s credit policy. You will also oversee a Credit team aligned to dedicated Sales region focusing on credit investigations, new account onboarding and financial analysis with scope being reducing risk exposure for the company while increasing Sales.  This role will play a crucial part in customer relationships and will develop and implement department projects and identify ongoing strategies and process improvements, contributing to the overall success of Softchoice. 


What you'll do: 


  • Regularly review and analyze Credit lines and terms, maintain metrics for accuracy, speed and productivity of direct reports. 
  • Ensure all requests (credit holds, credit checks, extended terms) are dispensed accurately, professionally and in a timely manner.
  • Effectively assess risk and ensure sound credit decisions are made and action escalations as required.
  • Implement changes and process improvements as needed and directed.
  • Build relationships with Sales Leaders and finance to ensure that relevant information regarding transactions and customers is gathered and stored.
  • Work with higher-profile Customers (as required) securing the required documentation to support their buying level.
  • Assist with triaging actions on Bankrupt companies.
  • Oversee tactical/operational management of end-to-end customers’ assessment for terms and credit lines, account maintenance and reviews.


What you’ll bring to the table: 


  • University degree (Accounting designation, post graduate degree in business an asset).
  • Minimum 7+ years in a Credit leadership role; People leadership (3+ years).
  • SAP Experience (3+ years).
  • Certified Credit Professional Designation through Canadian Credit Institute.
  • Ability to analyze financial statements and ratios, to make recommendations to management.
  • Proven capability for multitasking and handling high demand/volume requests.
  • Very strong organization and process skills including ability to organize hard and soft copy information, and develop and document processes and procedures.
  • Demonstrated leadership and initiative skills.
  • Excellent interpersonal and communication skills.


Some reasons why our team members love working here: 

  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years. 
  • Softchoice has been certified as a Great Place to Work in the United States for several years. 
  • We offer meaningful work that drives professional development. 
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice. 
  • We offer an opportunity to build a career in the technology industry. 
  • We have raised over $3 Million through our team member run charity Softchoice Cares. 
  • You will have the opportunity to take an ownership position here at Softchoice.  

Inclusion & equal opportunity employment: 


We are an equal opportunity employer committed to diversity, inclusion & belonging. Individuals seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. 
Require an accommodation? We are ready to help: 
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to work with you to best meet your needs. 


Our commitment to your experience: 
We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for all candidates. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same.  


For team members joining Softchoice, you will be onboarding remotely. Rest assured, offering a human and inspiring onboarding experience is our top priority. 


Before you start your new role with Softchoice: 


Completion of a satisfactory criminal record check, education verification and reference checks are required for employment.