Emerging Business Representative

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Date: Apr 10, 2024

Location: Toronto, ON, CA

Company: Softchoice

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 


We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 

The impact you will have:


As an Emerging Business Representative, you are proving your tenacity with prospecting, building customer relationships with the tactical level of organizations such as the IT Manager. You will be expected to disrupt customers thinking and build consensus for Softchoice solutions to secure deals, and support the organizational strategy of driving towards a services organization. 

As a member of the inbound team you would be responsible supporting customers who have less than $500,000 in addressable spend with Softchoice. 

What you'll do:


  • Respond to incoming client calls and purchase requests from any unmanaged client in North America – profile accordingly 

  • Follow up and close transactional renewals 

  • Position solutions for client purchase requests and projects by positioning Softchoice products and services 

  • Create and manage opportunities in Salesforce 

  • Follow up on quoted products and services  

  • Monitor incoming quote requests from a general inbox for all our unmanaged clients and respond accordingly

  • Setting clients up on the Softchoice.com portal 

  • Drive web adoption on every call assisting clients to place orders on the Softchoice.com portal through “Web-Walk through DEMO” and the Procurement POV

  • Profile and qualify unmanaged clients 

  • Attend trainings and learn/keep up with new products and technologies in order properly support client requests

  • Drive customer experience (CX) scores up though “legendary customer service”


What you'll bring to the table:

  • Up to 1-year of previous sales experience in retail or B2C background 

  • College or University degree 

  • Must be open to flexible work hours & statutory holiday alignment - you may be assigned to service customer in different times zones and country (US/Canada)

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.


At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why people love working here:


  • We offer hybrid and remote working opportunities.

  • Comprehensive benefits from day one of employment.

  • We offer meaningful work and opportunities for career growth.

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

  • We offer an opportunity to build and grow a career in the technology industry.

  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.

  • Softchoice has been certified as a Great Place to Work in the United States for several years.

  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.  

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.


Job Requisition ID: 5790




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