ERM and Internal Controls Manager

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Date: Dec 16, 2024

Location: Toronto, ON, CA

Company: Softchoice

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:
 
Are you a CPA or CIA with internal controls, enterprise risk management, or technology industry experience looking for new challenges at a high growth public company?  If so, this may be the perfect job for you!  As a leading technology solutions provider, the opportunities for you to grow your knowledge base in the technology sector and apply your continuous improvement mindset at Softchoice are limitless.  This role is ideal for a seasoned professional with a strong background in ERM (Enterprise Risk Management), ICFR (Internal Controls over Financial Reporting) or SOX (Sarbanes–Oxley Act) compliance. The successful candidate will demonstrate excellent leadership, communication, and analytical skills, with a proven track record of enhancing internal control frameworks, managing risks, and collaborating effectively with cross-functional teams and external auditors.

 

You will collaborate with financial and operational management to assess and improve internal control environments, identify risks, and implement mitigation strategies to reduce the risk of financial losses, operational inefficiencies, and statutory non-compliance due to inadequate controls or governance. Your responsibilities will include identifying risks, conducting in-depth analysis and internal reviews on risk areas, offering advisory support on strategic projects, overseeing the company’s ICFR and ERM programs, providing training on controls, and liaising with external auditors.

 

Softchoice offers a culture that embodies both progressiveness and professionalism that sets itself apart from others in the industry - if you believe the above characteristics describe you well, we think you would be a good fit and want to hear from you.  

 

What you’ll do:

 

  • Manage the ICFR program, including partnering with senior management and leadership to optimize the internal control environment through training, designing, monitoring, and testing of controls (e.g., scoping and risk assessment, walkthroughs, testing of design and operating effectiveness of controls, advisory reviews, strategic projects support, etc.).
  • Continuously strengthen a comprehensive internal control framework grounded in COSO principles and industry-best practices.
  • Assist in performing continuous risk assessment and defining the annual Internal Controls plan in collaboration with the Director, Financial Reporting.
  • Lead ERM activity by conducting interviews and facilitating discussions about risks and risk factors with functional leaders.
  • Manage relationship with senior stakeholders, including influencing the leadership team to maintain a strong tone-at-the-top and reinforce accountability and awareness of control requirements.
  • Regularly assess financial reporting and enterprise risks and recommend control enhancements to senior leadership, including the executive leadership team, leading to the identification and remediation of significant control gaps in key financial processes.
  • Act as an advisor to senior leaders and process owners, helping them develop and implement action plans to address identified control deficiencies and enhance the overall control environment.
  • Liaise with external auditors to assess the effectiveness of internal controls, ensuring compliance with regulatory and SOC audit requirements while avoiding audit cost overruns.
  • Full ownership of the ongoing reporting on risks and controls with process owners, the executive leadership team, and the Audit Committee, highlighting overall ICFR and ERM progress and key observations.
  • Support fraud and special investigation reviews on ad hoc basis.
  • Requires some extended hours during quarter-end, and year-end.
  • The role is of high visibility with senior leadership, the executive leadership team, and the audit committee; requires demonstrating critical thinking and collaboration skills.
  • The role requires the ability to tailor communication and presentations for various purposes and audiences.


What you’ll bring to the table:

 

  • CPA, CIA or MBA preferred.
  • Over 10 years of experience in a Big Four audit firm, or industry experience in Internal Audit, Internal Controls, or related fields (technology industry an asset).
  • Previous experience supporting a company’s ICFR, SOX or ERM program, including evaluation and remediation of deficiencies.
  • Strong knowledge of IFRS.
  • Proven ability to establish and sustain strong relationships with senior business leaders and various teams across the organization.
  • Ability to think critically and independently problem solve through ambiguity and/or complexity.
  • Ability to identify issues, propose effective solutions, negotiate with management, and ensure timely and successful implementation of those solutions.
  • Achievement orientation: high drive to produce accurate and quality deliverables.
  • Strong communication skills (oral, written, presentation slides). 
  • Strong PowerPoint & Excel skills and attention to detail. 
  • Excellent interpersonal skills, with a demonstrated ability to motivate individuals and teams to produce quality deliverables and the ability to multi-task within tight timeframes.
  • Proven ability to perform under pressure and stress and to adjust plans to meet changing requirements with outstanding time management skills.
  • Experience with financial and reporting systems (PowerBI and SAP experience is an asset).
     


Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

 

Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one


Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

 

Job Requisition ID: 6345
EoE/M/F/Vet/Disability  

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