Architect, AI Solutions

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

We are on a mission to help our clients unleash the full potential of AI-powered solutions with cloud-native software – and we're hiring an Architect to make that happen. If you are passionate about driving customer outcomes by developing best-in-class software that utilizes the most advanced tools and practices available, we have an exciting opportunity for you.

As part of our AI Solutions group, you are part of technical consulting delivery and our R&D teams who are comprised of cloud, data, and software experts. Your team will undertake projects in these two categories:

Customer projects: These projects will involve advanced cloud development scenarios tailored to our clients' needs.
Internal projects:  These projects will focus on building industry-defining Softchoice IP and software that differentiate us in the market, not just through services, but through innovative software solutions.

These projects will encompass advanced public cloud deployment scenarios involving Artificial Intelligence and Software Development, all delivered using an Agile-first approach. The scenarios include both Greenfield development of new cloud-native software and Bluefield transformation of existing software, modernizing into the cloud.

What you’ll do:

• Delivering Excellence: Develop, test, and manage cloud-native and third-party tooling and AI-on-cloud technologies. This includes delivering through code, templates, and scripts to ensure top-quality client experiences with consistency and efficiency.
• Architecting Solutions: Design and architect world-class technical solutions leveraging state-of-the-art cloud technologies and development tools. Set and uphold high standards for technical architectures and systems design, and operational excellence
• Leading by Collaboration: Collaborate with software developers, application architects, QA engineers, and operations teams to meet and exceed client expectations. You will also work closely with SMEs, practice leads, and vendors to refine our strategy and address adoption challenges at every step.
• Evangelizing through Consulting: Leverage your deep familiarity with cutting-edge concepts and technologies, you know how to tailor your insights to customers, occasionally working onsite with customers as a consultant to explore their needs to provide a compelling vision forward.
• As a Team Member: Participate in implementations for our customers and contribute to the R&D of Softchoice Intellectual Property (IP).
• Engagement with Sales and Pre-Sales Teams: Support the prospecting of opportunities with existing and new customers to Softchoice, engaging with sales and pre-sales teams.

What you’ll bring to the table:

• AI Development, Concepts, and Services:
• Design, develop, and deploy AI models and algorithms to solve complex problems and enhance our products and services.
• Strong coding skills in Python, Java, or equivalent languages.
• Preference for proficiency in Python and frameworks such as Flask, langchain, llamaindex, and FastAPI.
• Utilize a wide range of AI concepts, including large language models (LLMs), Retrieval-Augmented Generation (RAG) and AI agents, to create robust AI solutions.
• Familiarity with AI frameworks (e.g., LangChain, LlamaIndex) and demonstrated experience in developing, deploying, and fine-tuning machine learning solutions (e.g., image, language, recommendation models) in public clouds (AWS, Azure, Google Cloud Platform).
• Experience with Microsoft PromptFlow or RAGs evaluation matrix.
• Expertise in writing and tuning prompts for LLMs.
• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with IaC (e.g., using Terraform).
• Familiarity with MVP ideation and epic-feature-task implementation planning.

Experience:

• 10+ years of experience in a technical capacity, and at least 5+ years of experience in software development, with a recent focus on generative AI technologies.
• Have driven a small-to-medium project as the primary lead on multiple engagements.
• Bonus points for consulting experience.
• Agile Methodologies:
  • Apply Agile methodologies to AI projects, ensuring efficient development processes, timely delivery, and continuous improvement.
• Cloud Certifications:
  • Knowledge of containerization/orchestration (Docker, Kubernetes) for hyperscalers.
  • Cloud certifications, preferably across 2 clouds or more (AWS, Azure, Google)
  • A basic certification in AI (Azure AI900) or ML (GCP ML Engineer, AWS ML Engineer)
  • A certification in Solution Architecture (Azure Solutions Architect expert, AWS Certified Solutions Architect, Google Professional Cloud Architect)

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6830
EoE/M/F/Vet/Disability  

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