Analyst, SAM

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

What you’ll do:

• Direct client engagement to drive business value, analytics and governance including: Client Analytics/Reporting (Custom Reporting and Data Requirements) and Client QBR and Annual Review (Business and Client Value Data Reporting)
• Strategic Annuity/Renewal Opportunity Management including: Ownership Responsibilities of Software and Hardware Renewals Management (Renewal Calendar Build, Structure and Data Integrity; complex/Large Customer Renewals Management and Governance and renewals Custom Trackers creation and support)
• Client Business Case Analytics including: financial Models to Assist in Driving Financial Justifications for an IT Project, Solution, or Agreement (Contract) and business Requirements, Risk and Analysis of Financial Benefit of a Solutions Proposal
• Asset Management and Software Entitlement Management
• Creation and Maintenance of Customer Utilization and Charge Back Reconciliation Data Dashboards including: granular Report Details for Client Financial Teams
• Governance and Mapping of Entitlements between Manufacturer, Softchoice and Client Data Points including: licensing Program Transitions or Product Name Change Documentation and Mapping
• Building and Supporting Maintenance Cost Savings Dashboards, as well as communication and collaboration throughout the Inside/Outside Sales Teams to identify savings ideas and thought leadership
• Client Contract & SLA Governance Management including: governance review data collection, creation and maintenance of client dashboards; identifying areas of SLA performance (reasons for poor performance)
• Softchoice Proposal and Deal Analytics for Customers (Internal) including Volume Incentive Rebate Programs,  Customer Profitability Reviews and Deal Analysis and Account Strategy Background Information
• Internal Support of Enterprise Management and Sales including: Territory Plans & Mid Years and Assistance with identifying anomalies in Booking/Billing performance
• Compile and analyze sales data, discerning sales trends, and harnessing technology (CRM, BI tools) to streamline processes and boost efficiency
• Collecting and analyzing data from various sources to identify trends, patterns, and correlations that will support business growth (integrating SAP, SFDC, PowerBI datasets alongside external documentation provided by client and vendor)

What you’ll bring to the table:

• 3+ years of experience in sales, sales strategy, business analytics, or business operations
• Strong analytical problem solving skills with sound business judgement
• Advanced proficiency with MS Excel and MS PowerPoint (SAP BI an asset)
• Basic proficiency using data visualization tools (PowerBI primarily) including Data Modeling & ETL workflows
• Basic proficiency using CRM functionalities to maintain data quality & integrity (Salesforce an asset)
• Experience working with Sales or Customer data in a B2B and Technology environment
• Experience working with field sales teams an asset
• Post-Secondary Degree (BA in Economics, Finance, or Business OR BSc in Engineering, Computer Science, Statistics, or Mathematics), preferred

Compensation:

A reasonable estimate of the current base pay range for this position in Ontario is $62,400 to $78,000 annually + 8% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

            • Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program

            • Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance

            • Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave

Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7404 

EoE/M/F/Vet/Disability  

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