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AWS Systems Administrator (Remote)

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Date: Jan 24, 2022

Location: Toronto, ON, CA, M6K 3H7 Ottawa, ON, CA, K1P 5G3 Norcross, GA, US, 30092 Chicago, IL, US, 60654 Calgary, AB, CA, T2P 0C3

Company: Softchoice

Why you’ll love Softchoice:

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have: 


As an AWS administrator, you will play an instrumental role in helping Softchoice achieve an unparalleled standard of operational excellence for our AWS business.  The result: efficiency & consistency that will contribute to improved employee and customer experiences.   


As a member of our Cloud operations team, you will work “behind the scenes” supporting our operations specialists and lifecycle advisors who will be interfacing with Sales and customers.  Your in-depth knowledge of how to optimize and operate AWS environments for end-customers will support our Cloud strategy by ensuring we are delivering to our customers the very best AWS experience available.


What you’ll do: 


  • Accountability for complex customer account administration (moves, adds and changes).
  • Identity Access Management (IAM) controls, administration, and governance.
  • Represent AWS operations in our Cloud Center of Excellence.
  • Contribute to the creation and maintenance of administrative policies, governance, procedures, and runbooks.
  • Case management as required.
    • Level 2 support (internal) for the following AWS services (Domain expertise) 
      • AWS Billing dashboard (nice to have) 
      • AWS IAM (must have) 
      • AWS Organizations (must have) 

What you’ll bring to the table: 


  • Our ideal candidate is a certified AWS administrator who has 5+ years’ experience managing complex AWS environments (multi-account) coming from AWS (directly), an AWS system integrator / MSP, or from a mid-large size organization who has a mature production environment operating in the cloud. 
  • Must demonstrate advanced level knowledge of AWS platform with a focus on IAM, governance, billing dashboard, Root account management best practices, AWS Organizations OU policies and services. 
  • Experience creating operational documents such as runbooks, policies, system architectures etc.
  • Experience designing, implementing and governing processes, policies and controls is desired.
  • Experience working with tickets /cases and meeting SLAs.
  • Comfortable working in a fast-paced and agile workplace.
  • Good communicator (written and verbal).
  • Excellent-to-have: Experience with 3rd party administrative and optimization tools such as CloudCheckr, CloudHealth, Flexera or similar. 

Why people love working here:

  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years. 
  • Softchoice has been certified as a Great Place to Work in the United States for several years.
  • We offer meaningful work and opportunities for career growth. 
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice. 
  • We offer an opportunity to build a career in the technology industry. 
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization. 

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require an accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to work with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.


Job Requisition ID: 3259