Federal Account Director, DND
Date: Oct 30, 2025
Location: Ottawa, ON, CA
Company: Softchoice
Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
The impact you'll make:
Step into a pivotal role as Account Director on Softchoice’s federal sales team, where you will shape and execute high-impact business strategies across the Department of National Defence (DND) and its ecosystem partners. As a strategic driver, you’ll collaborate with cross-functional teams at Softchoice and World Wide Technology to transform innovative ideas into measurable business outcomes. This position empowers you to champion Softchoice’s end-to-end vision for our customers, navigate complex market dynamics, and set the pace in a competitive landscape. You’ll inspire and develop a high-performing team, foster executive-level relationships, and lead with purpose to expand market share and accelerate profitable growth.
What you’ll be doing:
- Drive and develop a high performing team for the CAF and National Defense business by creating breakthrough sales strategies and plans
- Identifying opportunities for large engagements (complex solutions) and developing relevant pursuit strategies.
- Drive profitable revenue generation across products and services, consistently delivering strong revenue results.
- Amplify Softchoice’s influence by aligning our solutions with the core mission of the DND
- Cultivate and sustain executive-level relationships with DND, defense contractors, and OEM partners to unlock new opportunities.
- Transform ideas into measurable value for National Defence, guiding initiatives from concept to successful outcome.
- Architect and lead comprehensive selling strategies, leveraging market research and deep insights into DND’s mission requirements and technology trends to create both short- and long-term plans.
- Willingness to travel up to 25% to foster relationships and drive business growth
What you'll bringing to the table:
- Strategic Business Planning: Demonstrating significant knowledge of Softchoice and the Canadian federal government; developing strategies that leverage our core strengths and those of the cross functional team.
- Consulting & Partnering: Helping external clients and partners (OEMs) to understand their business needs, offering advice and solutions, and operating from a position of expertise balanced with a collaborative approach.
- Industry Relevancy: Adding value by proactively identifying opportunities that align with desired DND mission outcomes, conveying a firm understanding of DND's objectives and political drivers, displaying executive presence by building rapport and credibility effectively influencing other people to accept a solution; clearly connecting solutions to Department objectives.
- Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner (OEM) business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.
- Building Influential Relationships: Working collaboratively with customers, partners (OEMs), and cross functional team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
- Business and Financial Acumen: Understanding basic business financial strategies, performance indicators, and applying that knowledge to client's economic and buying environment.
QUALIFICATIONS:
- Location & Security: Must be based in the National Capital Region and eligible to obtain federal security clearance; candidates with current Secret-level clearance or higher are strongly preferred.
- Education: Bachelor’s degree or equivalent experience required; advanced degrees are highly valued.
- Federal Sales Expertise: Minimum of 10 years’ experience in federal sales, including at least 5 years working directly with the Department of National Defence.
- Strategic Account Management: Demonstrated success managing large, complex accounts with multiple business streams, leveraging cross-functional teams, and delivering innovative solutions to solve sophisticated customer challenges.
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You’ll Love Working Here:
- The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- Flexibility: Plan your workdays in a way that suits you best
- Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
- Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
- Competitive Benefits: Benefit from competitive perks that start on day one
Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.
Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
Job Requisition ID: 7025
EoE/Vet/Disability