Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

This position will oversee warehouse operations for Canada and US employees, including hardware for new hires and existing employees. This role requires a combination of warehouse management expertise, technical skills, and strong organizational abilities to ensure efficient operations and seamless onboarding experiences, asset management, and refurbishing hardware. 

This role is hybrid with the expectation of working in the Oakville office 4 days per week. 

What you will do:

• Oversee daily warehouse operations, including inventory management, order fulfillment, and shipping/receiving. 
• Implement and maintain warehouse management systems to optimize efficiency. 
• Set up and prepare laptops and accessories ready to ship to new as well as existing employees.   
• Coordinating equipment acquisition process including Purchase requisitions and or Purchase orders 
• Coordinate with suppliers and logistics partners to manage inventory levels and deliveries. 
• Conduct regular audits and inventory checks to maintain accuracy. 
• Refurbish hardware. 
• Document and track support requests using a ticketing system. 
• Support the onboarding process for new hires, including setting up accounts and providing necessary training. 
• Collaborate with HR and IT departments to ensure smooth onboarding experience. 
• Provide technology for Softchoice employees as part of our onboarding, refresh, and repair and refurbishment programs.    
• Track and manage hardware inventory, ensuring timely delivery and return of equipment. 

What you bring to the table: 

• 2+ years of experience warehouse management and inventory control. 
• Previous experience in a service desk/help desk role is a plus 
• Proven experience managing shipping to meet tight timelines 
• Strong time management and task management skills as demonstrated in previous experience 
• Ability to influence others (in other warehouses) to meet employee onboarding demands. 
• Sufficient technical skills, including knowledge of hardware and the ability to follow documented instructions to install and configure software. 
• Familiarity with warehouse management systems and service desk ticketing systems 
• Creating Purchase Requisition  
• Strong organizational and multitasking abilities. 
• Excellent written and verbal communication skills. 
• Ability to work independently and as part of a team. 
• Additional Requirements 
• Ability to lift and move heavy objects as required. 
• Flexibility to adjust to changing priorities and work environments. 
• Experience with enterprise-level cloud distribution systems for hardware allocation (i.e. Amazon for Business) 
• Proficient in using Microsoft 365 applications, including Outlook, Teams, Excel, and more. 
• Experience with asset management and hardware refurbishing is a plus. 
• Experience working with SAP system is a plus.
• Familiarity with Service Now ticketing system is a plus.
• Experience working with Active Directory, Azure, and User Management is a plus.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6774
EoE/M/F/Vet/Disability  

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Entry Level