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ServiceNow Developer

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Date: Jul 13, 2021

Location: Oakville, ON, CA, L6M 2W1

Company: Softchoice

Why you’ll love Softchoice: 
We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible. 
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 


The impact you will have: 

Softchoice has an exciting opportunity to create and build a new and enhanced ServiceNow environment and experience for Managed Services Customers and our team. Here you can use your technical expertise to drive transformative, scalable and reliable solutions. As a ServiceNow Developer on this growing team you’ll be collaborating with our Keystone Managed Services teams and other stakeholders, with the goal of developing effective solutions around Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release, Asset Management, Configuration Management (CMDB), Mobility, Orchestration and Reporting. 


What you’ll do:  


  • Collaborate with team members to scope, and design solutions.
  • Design, develop + configure workflows, forms, scripts and underlying logic
  • Contribute to developing a QA strategy, with solutions for unit, regression, and acceptance testing
  • Collaborate with platform team to design a code integration/test/deployment pipeline
  • Support ServiceNow version upgrades-install, test and take new applications live in ServiceNow.
  • Offer technical solutions to address complex requirements.
  • Evaluate alternate solutions, identifying the best options and implementing the ideal solution.
  • Create documentation to support a sustainable development practice
  • Analyze, troubleshoot, and remedy identified system issues.


What you’ll bring to the table: 


  • Post graduate education in Computer Science or related area.
  • 3+ years of experience working with web application technologies (HTML, CSS, JavaScript, REST, etc.).
  • 1+ years of ServiceNow development / implementation / administrative experience.
  • Experience developing applications on the ServiceNow platform and related technology (App Creator, Studio, ES5/ECMAScript, related client and server API’s).
  • Strong grounding in fundamentals of web application development (identity, security, etc).
  • Experience working with structured data, schema, and databases.
  • Experience integrating internal and external (SaaS based) applications.
  • Superior attention to detail with excellent written and verbal communication skills.
  • Ability to understand complex business needs and adapt appropriately.
  • Ability to learn and adapt to new technologies applicable to the ServiceNow platform.
  • Certified ServiceNow Developer, Administrator or Implementation Specialist.
  • Experience with Infrastructure Automation and DevOps practices.
  • Comfortable leading in both technical and organizational contexts.
  • Integration experience with SalesForce.


Why people love working here: 


  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years. 
  • Softchoice has been certified as a Great Place to Work in the United States for several years. 
  • We offer meaningful work and opportunities for career growth. 
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice. 
  • We offer an opportunity to build a career in the technology industry. 
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization. 

Inclusion & equal opportunity employment: 
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. 
Require an accommodation? We are ready to help: 
We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to work with you to best meet your needs. 


Our commitment to your experience: 
We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same. 


Before you start with us, we will conduct a criminal record check, verify your education and check your references.: 


When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.