Sr. Systems Engineer (Remote Based in Canada))

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 
 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

Microsoft Senior Systems Engineer – O365 

Engineering journeys to the Microsoft cloud 

Ideas are a dime a dozen. But an expertly-crafted plan — aligned with the unique objectives and needs of our customers — has the power to transform a business, for good. 

That’s where you come in, as our newest Microsoft Senior Systems Engineer. Working alongside one of North America’s most trusted teams of Microsoft architects, sales professionals and project managers, your role is to connect the dots of a customer’s master vision and deliver on their Statement of Work (SOW), with incomparable attention to detail, expertise and business acumen. 

It all begins with the customer. You work closely with our pre-sales architects and outbound sales team to meet with customers, develop a deep understanding of their objectives and spot new opportunities when possible. Many technical roles happen in the back office — not this one! You act as the face of Softchoice and must be able to go above and beyond to better serve your customers and your team, at all times. 

What You'll Do:

Putting plans into action: You’ll put your deep Microsoft expertise and experience to work, developing a detailed, actionable Statement of Work alongside Microsoft architects and project managers. We deliver on what we promise, and it’s your job to make those promises bold, transformational and realistic. You do this by staying on top of new trends, system updates and the minutiae of core Microsoft technologies. You also continually fine tune your delivery, adoption and problem-solving skills along the way. 

Sharpening your value: Softchoice is Microsoft Gold Partner with an intimate relationship spanning decades. Here, you’ll find a bevy of career development opportunities and unique high-level industry access to the newest technologies and brightest minds at Microsoft. 

What You'll Need:

• Strong communication, presentation and consulting skills, including technical writing. 
• Microsoft technical certifications, including the MCSE, MCSA, and MCITP certifications. 
• Travel expectation up to 25% - dependent on customer needs. 
• Windows Server, Active Directory, Cloud Identity 
• Design and Upgrades of Active Directory infrastructures 
• Transitioning of objects into new AD implementations 
• Knowledge of Quest ODM-AD a plus 
• Active Directory Federation Services (AD FS) 
• Connecting On-prem AD DS to Entra ID 
• Deploy/Configuring Entra ID 
• Email messaging leveraging Exchange Server and Office 365 Exchange Online 
• Transitions from Exchange Server systems to Office 365 
• Experience with Tenant to Tenant Migrations (O365/Exchange). 
• Migrations from non-Microsoft (Goggle) messaging platforms to Exchange Server or Office 365 a plus 
• Knowledge of Quest ODM and BitTitan 
• Hybrid configurations between on-premises Exchange and Office 365 
• Associated platforms, such as message hygiene or archiving systems 
• Understanding and experience with networking is required. 
• Cloud Security and Governance experience is a plus. 
• Excellent verbal and written communication skills 
• A high level of commitment to exceptional customer service 
• Embrace a dynamic work environment 
• Problem solve, take ownership of issues and drive them to resolution 
• Are resourceful and appropriately escalate issues to solve them with assistance from peers, and colleagues 
• Prioritize and work well under pressure 
• Pay close attention to detail 
• Bachelor’s Degree or Diploma in a relevant field or equivalent industry experience, preferred 
   

EoE/M/F/Vet/Disability 
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Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.
 

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why people love working here:

• We offer hybrid and remote working opportunities.

• Comprehensive benefits from day one of employment.

• We offer meaningful work and opportunities for career growth.

• Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

• We offer an opportunity to build and grow a career in the technology industry.

• Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.

• Softchoice has been certified as a Great Place to Work in the United States for several years.

• We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

• We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.  

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 5847

EoE/M/F/Vet/Disability