Customer Solutions Lead

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

Helping our customers achieve their goals through solutions and services.

The Customer Strategy and Solution Sales Team for Quebec is accountable for the customer services sales strategy on select high-growth accounts and supporting district growth.  We are thought leaders, champions of customer outcomes, and evangelists of our Softchoice strategy.

As a Customer Solutions Lead for Quebec Public Sector and Commercial, you will help customers reduce their spending, optimize their technology, and innovate business through our Professional, Managed, and Agility services focused on:

• Business Consulting
• Applications, Data & AI
• Collaboration and Productivity
• Modern Infrastructure
• Security

What you'll bring to the table:

• Experience using technical solutions to solve business challenges and goals.
• Strong understanding of Cloud and Workplace solutions, including Azure, AWS, Google Cloud, and Microsoft 365.
• Ability to articulate the value of the Cloud for infrastructure, applications, and data.
• Ability to articulate the value of the Modern Workplace.
• Thorough understanding of the use cases unique to each Cloud provider.
• Demonstrated experience developing and driving sales for Professional and Managed Services solutions.
• Experience proactively managing relationships at all organizational levels and mobilizing stakeholders to execute and meet key deliverables.
• Creative and analytical thinker with a strong customer service approach and excellent decision-making skills.
• Experience running a book of business focused on Services, including pipeline generation, forecasting, leveraging propensity data, and achieving sales quotas.
• 10+ years of experience selling technical solutions in a sales or pre-sales role.
• Ability to travel often within your Sales District (varies based on your specific district).

Fluency in English is required for this position, as the candidate will have to collaborate daily with unilingual English-speaking colleagues and clients outside Quebec.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
Flexibility: Plan your workdays in a way that suits you best
Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6365

EoE/M/F/Vet/Disability  

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