Customer Solutions Lead-Hybrid IT

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Date: Mar 31, 2024

Location: Montreal, Quebec, CA

Company: Softchoice

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 


We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 

The impact you will have:


Guiding our customers into a Hybrid IT future     


Hybrid IT offers the best of both worlds to businesses of all sizes. But it’s also creating new challenges, fears and adoption hurdles. That’s where you come in.  


As a Specialty Sales Executive for Hybrid IT, your mission is to put businesses on the best possible path to a sustainable and ground-breaking future in hybrid IT. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling and customized roadmap for digital transformation.  


Although it’s one of newest roles at Softchoice, it’s designed to follow through on our long-standing promise to do right by our customers. In a new era of disruption, speed and complexity, our Hybrid IT sellers aren’t simply selling the virtues of the cloud. They are helping customers understand its limitations, too, optimizing the use of legacy data center and networking infrastructures. You will work closely with the Director of Hybrid IT Sales, your district sales team and professional and managed services to develop and set in motion advanced hybrid IT solutions, which in turn will help customers succeed and thrive into the future.   


What you'll do:


  • Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services  
  • Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities with targeted accounts  
  • Build and maintain account and market penetration plans on assigned accounts  
  • Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification  
  • Engage pre-sales and internal support to provide outstanding, end-to-end service  
  • Nurture strategic relationships with key Hybrid IT partners and vendors  
  • Share best practices and strategies with your peers and leadership to elevate the game of your colleagues   


What you'll bring to the table: 


  • Experience aligning business outcomes and initiatives with technology requirements.  
  • A deep history of uncovering, developing and driving sales for legacy infrastructure environments, such as compute, storage, networking (Data Center infrastructure).   
  • Strong understanding of Hybrid IT, Hybrid cloud and multi-cloud models, integrating solutions across Azure, AWS and Google and Managed Services.  
  • Proven ability to communicate Hybrid IT concepts and solutions that align with the business objectives and challenges around securely adopting a hybrid IT strategy, often from an application-centric approach (i.e. which workloads belong where, and why).  
  • Demonstrated experience successfully developing and driving sales for Managed Services.  
  • Experience proactively managing relationships at all organizational levels and mobilizing stakeholders to execute and meet key deliverables.  
  • Creative and strategic thinker with a strong client services approach and excellent decision-making skills.  
  • 5-10+ years of experience selling technology solutions in a pure sales or technical pre-sales role. 
  • Ability to travel frequently within your Sales District (varies based on your specific district). 

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.


At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why people love working here:


  • We offer hybrid and remote working opportunities.

  • Comprehensive benefits from day one of employment.

  • We offer meaningful work and opportunities for career growth.

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

  • We offer an opportunity to build and grow a career in the technology industry.

  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.

  • Softchoice has been certified as a Great Place to Work in the United States for several years.

  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.  

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.


Job Requisition ID: 5579



Mid-Senior Level

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