Customer Solutions Lead-Public Sector

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

Empowering our customers to achieve success through advanced solutions and services.

The Customer Strategy and Solution Sales Team is entrusted with shaping the customer services sales strategy for key high-growth accounts, driving district growth. As leaders of innovative thought, champions of customer outcomes, and advocates of the Softchoice strategy, we are at the forefront of industry leadership.

As a Customer Solution Lead, you will play a pivotal role in guiding customers towards cost reduction, technology optimization, and business innovation through our Professional, Managed, and Agility services. Focused areas include:

• Business Consulting
• Applications and Data
• Collaboration and Productivity
• Modern infrastructure
• Security

What you'll do:

• Harness your consultative selling skills to identify and address business challenges faced by customers, steering them towards tailored Cloud and Workplace solutions.
• Take ownership of driving growth and overseeing a portfolio of business with a dedicated emphasis on Services.
• Formulate, sustain, and execute comprehensive account plans and closing strategies.
• Effectively articulate the Softchoice value proposition, showcasing our capabilities to customers and partners alike.
• Proactively cultivate and sustain trust with customers and partners.
• Craft and deliver impactful presentations tailored to the needs of customers and partners.
• Collaborate seamlessly with district sales teams and leaders to propel business outcomes.

What you'll bring to the table:

• Proven expertise in utilizing technical solutions to navigate and resolve complex business challenges and objectives.
• Robust comprehension of Cloud and Workplace solutions, encompassing Azure, AWS, Google Cloud, and Office 365.
• Ability to elucidate the intrinsic value of Cloud solutions for infrastructure, applications, and data.
• Proficient articulation of the value proposition associated with the Modern Workplace.
• Comprehensive understanding of unique use cases associated with each Cloud provider.
• Demonstrated track record in the development and execution of sales strategies for Professional and Managed Services solutions.
• Proven experience in proactively managing relationships across all organizational levels and mobilizing stakeholders to achieve key deliverables.
• A blend of creative and analytical thinking, coupled with a customer-centric approach and exemplary decision-making skills.
• Experience in managing a substantial portfolio focused on Services, including pipeline generation, forecasting, leveraging propensity data, and consistently meeting or exceeding sales quotas.
• Accumulated 10+ years of experience in selling technical solutions within a sales capacity.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6597
EoE/M/F/Vet/Disability  

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