Customer Solutions Lead

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 
 

The impact you will have:

Helping our customers achieve their goals through solutions and services.

The Customer Solution Sales Team is accountable for the customer services sales strategy on select high-growth accounts and supporting district growth.  We are thought leaders, champions of customer outcomes, and evangelists of our Softchoice strategy.

As a Customer Solutions Sales Lead, you will help customers reduce their spending, optimize their technology, and innovate business through our Professional, Managed, and Agility services focused on:

• Security
• Modern Infrastructure
• Collaboration and Productivity
• Applications and Data
• AI

What you'll do:

• Leverage your consultative selling skills to uncover business challenges customers face and drive right-fit Cloud and Workplace solutions for customers.
• Be accountable for driving growth and managing a book of business focused on Services.
• Create, maintain, and execute account plans and close plans.
• Articulate the Softchoice value proposition and present our capabilities to customers and partners.
• Actively work to build and maintain trust with customers and partners.
• Create and deliver relevant presentations to customers and partners.
• Collaborate with district sales teams and leaders to drive business results.

What you'll bring to the table:

• Strong understanding of industry and technology trends and how they affect customer’s strategy.
• Reading the room and being comfortable to present in front of business leaders or larger audiences.
• Able to map key stakeholders to their objectives and how they think they’ll get there.
• Connecting the dots between customer’s lines of business’ requirements and Cloud and Workplace solutions, including Azure, AWS, Google Cloud, and Office 365.
• Articulate the value of the Cloud for infrastructure, applications, and data.
• Ability to understand and define where a customer is in their journey to the Cloud.
• Experience in developing and executing multi-year roadmaps.
• Lead the development of proposals and Statements of Work including the ability to assess the correct levels of effort, budget, and project deliverables.
• Thorough understanding of the use cases unique to each Cloud provider.
• Demonstrated experience developing and driving sales for Professional and Managed Services solutions.
• Develop and maintain effective relationships with partner representatives.
• Experience proactively managing relationships at all organizational levels and mobilizing stakeholders to execute and meet key deliverables.
• Creative and analytical thinker with a strong customer service approach and excellent decision-making skills.
• Ability to develop and execute a market attack plan and a services sales strategy for the year.
• Experience running a book of business focused on Services, including pipeline generation, forecasting, leveraging propensity data, and achieving sales quotas.
• 5+ years of experience selling technical solutions in a sales or pre-sales role.
• Ability to travel often within your Sales District (varies based on your specific district).

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6598
EoE/M/F/Vet/Disability  

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