Commercial Development Account Executive

Date: Jun 3, 2023

Location: FL, US

Company: Softchoice

The impact you will have:  


Challenging customers to disrupt and innovate. It has never been a better, more rewarding time to be in technology sales.    


As Softchoice’s newest Commercial Development Account Executive, you help businesses seize the enormous opportunities of digital transformation. To do so, you challenge customers out of their comfort zone, while sustaining and strengthening our relationships along the way. Best of all, you do it all alongside one of North America’s most trusted technology services and solutions providers.  


As a Commercial Account Executive, you are an essential player in achieving this company-wide vision. To help us get there, we invest in your potential, expecting you to constantly improve your game with training, education, and the resources available to you in the Softchoice community.  


Challenger Sales: This isn’t your typical sales job. With Softchoice, you apply out-of-the-box thinking with customers, often teaching, challenging their assumptions, and tailoring proposals with scrupulous research and industry knowledge. While relationships are important, we take control by setting ourselves apart with our unique and insightful approach to solving our customer’s goals.    


The Commercial Development Account Executive (CDAE) is a direct quota carrier, managing an average of 15-20 accounts in an assigned territory.  The CDAE is responsible for overall account management and for maintaining the customer relationships with Softchoice to positively impact our Net Promoter Score (NPS).  The CDAE is responsible to grow their accounts by understanding and aligning our capabilities to a Customer’s desired business outcomes and by positioning Softchoice as a trusted “go-to” strategic partner. The CDAE will be responsible for all aspect of account management including processing quotes and order and overdelivering on customers’ expectations.  


The CDAE will operate within Softchoice’s prescribed “Role of the Seller” model, and by using the Challenger selling methodology.  Specifically:  

  • Demonstrate org agility: To effectively demonstrate the role of the seller, the CDAE must be able to draw upon internal resources with specialty knowledge should it be a requirement. He/she must develop an “organization agility” to help progress the sale in order to satisfy the customers business objectives.  

  • Accurate Pipeline management: The CDAE will be required to consistently build their future forward pipeline and to do so in an accurate way which helps facilitate communication with other members of the Softchoice team which rely upon this information to optimize their own functions.  

  • Word class account management: The CDAE will be responsible for all aspect of account management including processing quotes and orders. At the heart of NPS is overdelivering on the customer expectation around timely, accurate orders which the CDAE will be responsible for.  


What you’ll do:   


  • Responsible for strategic account planning, including industry research, competitive insight, and client forecasts  

  • Develop strong executive and C-level relationships with existing and prospective Softchoice clients  

  • Leverage Salesforce and Softchoice sales methodology to effectively manage accounts, opportunities, and pipelines with consistent and accurate forecasting  

  • Leverage industry and Softchoice knowledge to identify client business problems and drive and influence resources to address those opportunities through the solution sale of Software, Hardware and Services  

  • Maintain strategic alignment with local vendor and distribution channel partnerships  

  • Keep updated on product and industry knowledge and attend product training as required  

  • Collaborate and engage with internal stakeholders and resources with specialty knowledge as required to satisfy the customers business objectives.  


What you’ll bring to the table:  

  • 2+ years of experience in a business-to-business sales environment  

  • Experience in the technology industry preferred  

  • Experience navigating and understanding annual reports, financial data, and forecasting  

  • Solid business acumen and understanding of how to manage a sales funnel  

  • Understand solution selling and creating value for business clients.  

  • Knowledge of and/or experience with Challenger selling methodology preferred  

  • Demonstrate strong verbal, written, listening and presentation skills; with an ability to present complex solutions in a simple manner.  

  • Utilize strong problem solving, organizational and interpersonal skills  

  • Proficient in Salesforce and Office 365 applications  

  • High-level commitment to exceptional customer service and relationship building.    

  • A driven, self-motivated attitude with the ability to work individually and in a team environment.    


Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experiences for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. If you are looking to take the next step in your career, we are excited to learn more about you and encourage you to apply.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.