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Technical Architect

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Date: Jun 9, 2021

Location: Chicago, IL, US, 60654

Company: Softchoice

Why you’ll love Softchoice:  


We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible.  


We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.  


The impact you will have:  
Your passion is customer solutions! 


Businesses today need to adapt at an unprecedented rate, putting new pressures on IT departments that the traditional data center simply cannot handle.  IT departments need to evolve, and leverage on-prem and off-prem solutions together to meet these demands.  The problem is, most IT departments do not know where to start.  At Softchoice, our focus is on Hybrid IT, providing clarity to which solutions best meet our customer’s changing demands, and which solutions will meet their unique requirements.  
As a Technical Architect – IBM Security your impact will increase IBM revenue and gross profit, with specific emphasis on IBM Security products, provide IBM program, pricing, product, and promotion expertise in support of our sales organization, execute marketing campaigns, strategies, and tactics to drive business results.  
What you’ll do:  



  • Providing Pre-Sales Support to the Telesales & Outbound sales organizations including top notch, end to end phone, e-mail and customer facing support on deals within prescribed thresholds.  
  • Educating and enabling the salesforce on IBM Security products and sales process.  
  • Proactively engaging in strategy and planning sessions with sales and sales managers.  
  • Deep understanding of focus IBM Security products lines and functional understanding of non-focus IBM product lines.  
  • Advising sales on proper pricing per-deal in various competitive landscapes.  
  • Managing, tracking and forecasting sales opportunity pipeline for IBM on a weekly basis.  
  • Obtaining and maintaining up-to-date IBM certifications.  
  • Attending IBM and Softchoice meetings, training, and events where required (some overnight travel required).  
  • Leveraging existing sales communication vehicles such as Playbooks, internal portals and newsletters to ensure IBM messaging is included and relevant . 

What you’ll bring to the table:  


  • Minimum of 2-4 years direct sales experience in the technology industry.  
  • Experience working with a technology reseller preferred.  
  • Current IBM Career Certifications strongly preferred  Current IBM Career Certifications strongly preferred.  
  • Industry knowledge of security solutions.
  • Understanding of network, mobile and data security solutions.
  • Working knowledge of MaaS360, QRadar and Guardium solutions or competitive solutions .
  • Must be highly organized and able to multi-task in a fast-paced sales environment.
  • Have an ability to work both individually and in a collaborative environment.  
  • Demonstrates the ability to present complex IT solution simply and possesses a positive attitude.  
  • University Degree or College Diploma with Networking focus preferred.  

Some reasons why our employees love working here:   



  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years.  
  • Softchoice has been certified as a Great Place to Work in the United States for several years.  
  • We offer meaningful work that drives professional development.  
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.  
  • We offer an opportunity to build a career in the technology industry.  
  • We have raised over $3 Million through our team member run charity Softchoice Cares.  
  • You will have the opportunity to take an ownership position here at Softchoice.    

Inclusion & equal opportunity employment:  

We are an equal opportunity employer committed to diversity, inclusion & belonging. Individuals seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.  


Require an accommodation? We are ready to help:  


We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to work with you to best meet your needs.  
Our commitment to your experience:  


We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for all candidates. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same.   


For team members joining Softchoice, you will be onboarding remotely. Rest assured, offering a human and inspiring onboarding experience is our top priority.  
Before you start your new role with Softchoice:


Completion of a satisfactory criminal record check, education verification and reference checks are required for employment.  



Nearest Major Market: Chicago