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HR Advisor

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Date: Mar 23, 2023

Location: Chicago, IL, US

Company: Softchoice

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. 


We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. 

The impact you will have: 

Are you ready to reach your potential and make a direct impact on employee engagement here at Softchoice?


As a Human Resources Advisor in our People and Culture (P&C) Department, you will provide support to a client group of managers and employees in the achievement of our organizational objectives. You will also have the opportunity to work with employees and help make Softchoice an even Greater Place to Work!
We will be looking for you – and your passion - to join our team to plan and execute our HR strategies to contribute directly to our company’s growth, culture and performance!


What you’ll do:


  • Play a key role in working through complex and day to day Employee Relations issues that arise across the business and client groups.
  • Collaborate with leaders to investigate and resolve employee issues.
  • Drive processes relating to the complete employee life cycle including new employee “touchpoints”, benefit orientations, performance management, internal promotion and transfer offers, leave of absences and employee departures.
  • Support the HR Business Partner with the execution of key programs such as Softchoice Talent review processes, Annual Engagement Survey and other initiatives aligned to the particular Client Group.
  • Respond to employee queries regarding company policies, practices, programs and processes relating to the employee experience.
  • Support HR Business Partner with employee relations and performance management, including progressive discipline management, complaints investigations and dispute resolution, and involuntary terminations.
  • Conduct exit interviews for purposes of identifying trends and patterns, and make recommendations to improve employee engagement and retention levels.
  • Ensure compliance with Canadian federal and provincial legislation, and U.S. federal and state regulations regarding all aspects of employment law.
  • Support immigration visas and relocations as required.

What you’ll bring to the table:


  • Work well as part of a team and can build strong relationships but can also work autonomously.
  • Possess excellent interpersonal and decision-making skills and are critical thinkers.
  • Have strong learning orientation focused on providing a positive customer experience for your stakeholders.
  • Have the ability to identify and solve problems in a structured and analytical way.
  • Are highly motivated with sound organizational skills.
  • Adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrate accuracy and thoroughness and monitors own work to ensure quality.
  • A Post-Secondary degree with a focus in Human Resources Management.
  • 3 years of related experience as an Employee Relations Specialist in a fast paced environment.
  • Experience and exposure to relevant legislation and regulations (Canada and US).
  • A CHRP designation with a CHRL designation preferred.
  • A high attention to detail with the ability to act with discretion and confidentiality.
  • Advanced skills in MS Office, Outlook, Oracle and other databases.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.  

Why people love working here:


  • We offer hybrid and remote working opportunities.

  • Comprehensive benefits from day one of employment.

  • We offer meaningful work and opportunities for career growth.

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

  • We offer an opportunity to build and grow a career in the technology industry.

  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.

  • Softchoice has been certified as a Great Place to Work in the United States for several years.

  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.  

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.


Job Requisition ID: 4677




Nearest Major Market: Chicago